Publications

Academic papers

  1. Joanna Rutkowska, David Lamas, Froukje Sleeswijk Visser. 2020. Actionable attributes of service design for business. Tensions, Paradoxes + Plurality Proceedings of the ServDes.2020 Conference. Melbourne, Australia. Accepted paper.

  2. Joanna Rutkowska, David Lamas, Froukje Sleeswijk Visser. 2019. Towards Actionable Forms of Communicating and Sharing Design Knowledge. Proceedings of the International Conference on Experiential Knowledge: International Conference of the DRS Special Interest Group on Experiential Knowledge; Estonian Academy of Arts, (September 23-24, 2019). EKSIG, Tallinn, Estonia.

  3. Joanna Rutkowska, David Lamas, Froukje Sleeswijk Visser, Zuzanna Wodyk, and Olga Bańka. 2017. Shaping loyalty: experiences from design research practice. interactions 24, 3 (April 2017), 60–65. 

  4. Joanna Rutkowska, Olga Bańka, Zuzanna Wodyk, and David Lamas. 2016. Loyalty Theory Flashcards as a Design Tool in a Design Research Project: A Case Study of the Food Delivery App. In Proceedings of the 9th Nordic Conference on Human-Computer Interaction (NordiCHI ’16). Association for Computing Machinery, New York, NY, USA, Article 127, 1–6. 

  5. Joanna Kwiatkowska*, Wiesław Bartkowski, Olga Górnicka, and David Lamas. 2015. Applying Generative Techniques to Avoid Technology Push Effect in Ideas and Prototypes Created by Technology-oriented People. In Proceedings of the Multimedia, Interaction, Design and Innovation (MIDI ’15). Association for Computing Machinery, New York, NY, USA, Article 16, 1–9. 

  6. Joanna Kwiatkowska*, Agnieszka Szóstek, and David Lamas. 2014. (Un)structured sources of inspiration: comparing the effects of game-like cards and design cards on creativity in co-design process. In Proceedings of the 13th Participatory Design Conference: Research Papers - Volume 1 (PDC ’14). Association for Computing Machinery, New York, NY, USA, 31–39. 

  7. Joanna Kwiatkowska*, Agnieszka Szóstek, and David Lamas. 2014. Design artefacts as service design concepts: a case study from a telecommunication domain. In Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational (NordiCHI ’14). Association for Computing Machinery, New York, NY, USA, 89–92. 

*It was Joanna Rutkowska’s maiden name.